Serviço Pós-Venda

Nossos Serviços:
After your purchase if you have any question about our products, or you need to have the products materials for marketing, you can send us email: service(at)sinjee.net

Políticas de garantia:
The following warranty is granted only to the INITIAL Consumer who has purchased our product on the Date of Purchase by the Consumer.The Consumer must have a warranty registration card filed Sinjee.net to receive service.
Um ano de garantia:
Para a vida do PCB de câmeras, a partir da data de compra de nós, no caso de materiais defeituosos ou de fabricação, iremos reparar ou substituir a nossa opção.
Shipping cost: For first three months, Zhilin bears shipping costs of both sides. For the rest 9 months, Zhilin and buyers bear each side shipping cost, half to half.
30 Dias de Garantia:
Para o período de 30 dias a partir da data da compra, no caso de materiais defeituosos ou de fabricação, iremos reparar ou substituir a nossa opção com quaisquer componentes novos ou recondicionados qualquer um dos seguintes
Bateria
Caso
tela LCD
Nota:

Enquanto carregar baterias, é normal que o carregador de bateria a aquecer. Calor proveniente do carregador de bateria não constitui um defeito.

For shipping, after the date the buyers collected the goods, within 7 days Zhilin bears both sides shipping costs, within 30 days half to half with buyers.
Buyers must provide evidence (pictures, videos etc) to prove the defects are due to defective materials or workmanship, and agreed by Zhilin.
For manual damages by buyers, Zhilin would not bear the shipping costs and maintenance costs.
Manutenção da vida
For accessories that have exceeded warranty period, or the parts that are not in the warranty, Zhilin provides lifetime maintenance for them.

Buyers provide pictures and or videos to the defected part(s), and Zhilin technology department will timely study the case, and provide expert advices on how to repair to the buyer within 2 working days.
Os compradores podem comprar de nós os acessórios necessários para a substituição, sempre nos nossos preços de fábrica baixíssimos.


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